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The Sandbox is where you configure your agent and test responses in real-time.

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Configuration

FieldDescription
Agent NameDisplayed in widget header
System PromptInstructions that define agent behavior

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Writing a System Prompt

You are a support agent for [Company Name].
Help users with questions about [your product].
Be friendly and concise.

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Live Preview

The right panel shows a live widget preview. Changes apply immediately—test different scenarios before deploying.

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Tips

  • Be specific about your product, not generic
  • Set boundaries for what the agent should/shouldn’t discuss
  • Include key info like pricing, features, common solutions
  • Test edge cases in the preview before going live