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View all conversations your agent has with users at app.usecrow.ai/conversations.

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Layout

  • Left panel — Conversation list with filters
  • Right panel — Selected conversation details

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Filters

FilterOptions
Date rangeStart/end date
StatusSuccess, Error
Message countNumber of messages
SearchText search

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Conversation Details

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Chat Tab

Full conversation as users see it:
  • User messages
  • Agent responses
  • Tool calls and results
  • Timestamps

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Details Tab

FieldDescription
Conversation IDUnique identifier
DurationStart to end time
MessagesTotal count
TokensUsage
CostEstimated (if enabled)

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Traces Tab

Raw debugging data—useful for complex issues.

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Tool Calls

🔧 Calling: getOrderStatus
   Parameters: {"orderId": "ORD-12345"}

✅ Result: {"status": "shipped"}

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Use Activity To

  • Identify gaps — Questions agent can’t answer → add to knowledge base
  • Spot issues — Errors, tool failures
  • Track volume — Conversation trends over time

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Export

Click download button to export conversation data.